Cisco’s ThousandEyes internet monitoring unit has recently introduced new artificial intelligence-powered features designed to revolutionize the prediction and diagnosis of internet outages and disruptions. This new AI technology, known as Digital Experience Assurance (DXA), is set to empower Cisco’s networking technology users by automatically addressing network quality issues, a significant departure from the current monitoring-focused approach of ThousandEyes’ software.
ThousandEyes has been hailed as the “Google Maps” of the internet due to its comprehensive end-to-end visibility of users and applications across any network. With its 15 years of experience in the industry, the company has been actively investing in AI technology in recent years. Now, with the launch of DXA, ThousandEyes aims to provide its clients with enhanced visibility into network quality and resilience, allowing for proactive issue resolution before they impact users.
Empowering Businesses with AI
One of the key features of DXA is its capability to correlate, analyze, diagnose, predict, optimize, and remediate network issues with minimal manual intervention. By leveraging over 650 billion daily measurements collected globally, Cisco ThousandEyes is committed to offering businesses insights into their internal environments, including on-premises and cloud networks. The platform is built on the foundation of Event Detection technology, which significantly reduces the time taken to detect disruptions and minimizes the need for extensive engineering resources.
Joe Vaccaro, vice president and general manager of ThousandEyes, hinted at an upcoming product that would utilize AI to generate scripts showcasing the status of global ISP, public cloud, and edge service networks, as well as application connections. This innovative approach would automate the monitoring process currently done by humans, enhancing efficiency and accuracy in network monitoring. By incorporating large language models into the product, Cisco ThousandEyes is at the forefront of leveraging AI technology for internet monitoring.
With the rise of AI technologies like ChatGPT and Google Gemini, the landscape of internet monitoring is evolving rapidly. ChatGPT, boasting 100 million users, gained global popularity shortly after its release, sparking widespread interest in artificial intelligence. Companies across various industries are now exploring AI-driven solutions to optimize their operations and enhance user experiences. Cisco’s ThousandEyes AI capabilities are poised to shape the future of internet monitoring, offering unparalleled insights and predictive capabilities.
Cisco’s ThousandEyes is leading the charge in transforming internet monitoring through AI-powered innovations. The introduction of DXA marks a significant milestone in providing businesses with the tools to proactively manage network issues and optimize digital experiences. As the company continues to invest in AI technology and development, we can expect to see even more groundbreaking solutions that redefine the way we monitor and analyze the internet landscape.